Testimonials

Year after Year, Tompkins County's #1 Inspection Company




2008

Thanks Steve. Your bullet-proof reports save us a lot of worry and a lifetime of headaches.

E. & B. Oates

Thank you, Steve for conducting a very thorough inspection and answering all of my questions as we walked through the house. I was impressed by your expertise, critical eye, professionalism, and your website is a great source for additional materials/information that I will definitely need for future projects!

K. Wojciechowski


2007

As a former criminal and civil court judge and longtime community member, I heard many great things about Steve Shore from contractors, realtors, home buyers, and local housing agencies. Numerous previous home inspections did not combine to prepare my husband and I for the thoroughness and professionalism of Mr. Shore.


The skills that Mr. Shore routinely demonstrates in the community, which we have now experienced first-hand, make him a credit to his profession. He is the gold standard for home inspectors.


M. Olds

Thank you for the professional and thorough inspection and detailed written report. Every buyer should be as lucky to find an inspector as good as you. I would certainly recommend you to anyone looking to buy a property or wanting an honest evaluation of an existing structure.

R. Galik


2006

I was most impressed with Steve's thoroughness, level of detail, and his professionalism during the inspection. I have a crystal clear idea of the condition of the house and feel very confident as I move forward with the purchase offer.

L. Weinstein

I was amazed by Steve's experience and construction expertise - just what I was looking for. How could anyone choose another inspector?

L. Havill

Thank you for the excellent inspection. Your report and verbal explanations were clear and concise. Of the 6 inspections I have been through, some good and some useless, yours was the best. I will not hesitate to recommend you.

R. Ruggles


2005

Steve, thank you for your excellent work and I will certainly recommend you. Your report was thorough and clear.

J. Fox

Thanks for playing an important role in helping us develop a bid strategy that helped us secure the property. We appreciate your attention to detail and willingness to allow us to shadow you during the inspection.

B. Harper & N. Neufeld

It is with great pleasure that my wife and I selected your services. It was very reassuring to hear you be so forthcoming and knowledgeable. We can say with confidence that you exceeded our expectations.

J. & J. Husband


2004

I've been interested in home maintenance and repair, casually exploring books and websites - nothing can compare to the depth of the practical information I received during those two hours. I feel empowered to make a decision now that I know what kind of effort and expense I will be facing. The time spent with you was invaluable and I am delighted to recommend your services.

J. VanEe

We were exceedingly impressed with Steve's thoroughness, expertise, and honesty. He went beyond our expectations and his service is exemplary.

Dr. R. Yates & Dr. A. Warren

We were impressed with Steve's thoroughness, his well thought out suggestions, receipt of his report in record time, and the considerable time he spent answering our questions. We felt assured by his obvious commitment to the inspection process. We recommend his services with our highest enthusiasm.

Dr. M. Perelstein & Dr. A. Banerjee

The inspection was both remarkably thorough and highly educational. Your work made me a much smarter homeowner.

J. Swafford

By the time I arrived Steve was meticulously inspecting the outside of the house. He is indeed the expert. He not only points out the problems, and ways to fix them, but also instructs on how to avoid future problems. Throughout the inspection, he went out of his way to make sure I was at his side, looking as he explained each and every problem. I would not buy a home before I had Inside/Out inspect it.

J. Waldman

2003

We really appreciated you in-depth knowledge and expertise in the wide-ranging areas necessary to evaluate our new house. You gave us lots of information and advice on how to maintain and improve the property, and made all the usually daunting intricacies very accessible and understandable. Thanks for all your help.

M. & B. Boel

Steve has twice provided me with top shelf service. Thanks to his excellent work, we avoided what would have been an endless money pit. Even more important, he gave us the knowledge to understand what is needed to maintain the house we did buy for years to come. Of all the money spent shopping for and buying a home, hiring Steve was the best investment we made.

M. McKenna

We were very happy to hear that the home we're purchasing does not have any unexpected surprises such as you found in the previous home we were under contract to purchase. Had you not found the fire damage, which had not been disclosed to us, we would have ended up paying too much for the house and possibly had major repairs and costs to cover.

C. & R. Sharkey

Steve has inspected 2 properties for us. He is professional and extremely thorough, with an ability to pick out details that are easy to miss. We will definately use him again. It's great to have someone in the area who is reliable and we can count on to do a fantastic job.

D. Herbert

Steve provided thorough and understandable answers to every one of my questions, complete with diagrams! I'm really glad his expertise was on my team. Thanks to him, I am a much more informed buyer.

A. Marchesseault

Steve conducted a thorough inspection that gave us the confidence to commit to our home purchase. He made excellent maintenance suggestions and he mentioned who could help us with living space changes as we prepare to move into central New York. I highly recommend Steve - his advice alone is worth the fee.

D. Saiia

I appreciated your intelligent and knowledgeable approach, thoroughness, and excellent, down-to-earth advice. It was a pleasure to see you in action.

S. Cramer

Steve, you did an excellent and comforting job of checking and re-checking everything. Thanks for taking the time to go over all the details of changing things around to suit our needs. You are and will be highly recommended.

L. Enders


2002

Thank you for your help, knowledge, and patience. You provided clear and consise information and it was educational to learn about the heating system, electrical boxes, shut off controls, etc. Your professionalism and advice were extremely helpful.

J. Brill

I appreciated your professionalism, knowledge, and ability to convey information. Your recommendations for future and ongoing maintenance and improvement ideas were appreciated. Your service was very thorough and I will recommend you to friends, etc.

R. Andrews


2001

Steve is very experienced in all aspects of residential construction. He answered all of my questions and made suggestions that will save us money. This is the first time my wife and I used an inspector and we are very pleased. We highly recommend Steve and feel that hiring him isn't a cost - IT'S AN INVESTMENT!

G. Chabot

I would like to recommend Steve for his exceptionally professional work. He is very thorough and knowledgeable. I don't think I could have found a more dedicated person with a sharper eye for detail. I found the cost of his services very competitive also.

M. Cook

My wife and I had the good fortune to engage the services of Inside/Out. Steve's inspection was careful, detailed, and thorough. He took the time to explain each relevant point, describing the advantages and flaws of each feature. Several things that we, despite some experience in buying homes, would have overlooked, or which a less careful inspector might not have noticed, turned out to be of the utmost of importance.

Dr. A. Feldzamen

Thank you so much for the extremely informative and professional inspection. I have never attended such a thourough and exceptional inspection. The report could be described as a crash course on home maintenance. Your services truly allow one to be an informed home buyer.

Y. Rubino


2000

In a simple, methodical and clear manner, Steve noted areas of concern for maintenance and repair. In the text of his report, he further commented on other areas for preventive maintenance that will help preserve and add value to my home investment. I am confident in recommending Steve to others and look forward to utilizing his sound and practical advice.

D. Taylor

Thank you for your thoroughness and honesty. You made a somewhat scary and confusing process much easier. I would recommend you to anyone.

C. Wilcox

Thank you for your excellent work inspecting our new home. Your report was on time and you were patient with us as first-time homebuyers - it is clear you put time and effort in your work. We will be sure to recommend you to others.

A. Zanetich

Steve is extremely thorough, and presented the problems/potential problems in a manner that was educational and easy to understand. At first I didn't understand why he wanted me to follow him around the house, but as we did, it became quickly apparent how much I was learning - it was tremendous!

K. Murdock

Steve is extremely conversant in property maintenance and combines theoretical and practical application in his approach to building repair. It was a pleasure to deal with him and we can recommend his services without reservation.

D. Klessig

Thank you so much Steve. You made the buying process a little less scary! When the owner of the house I'm buying saw you at work, he remarked that he couldn't believe how thorough you were and mentioned that he felt like asking his realtor recommended inspector for a refund!

K. Snover

It was such a relief to have someone with your knowledge and skills to look at our building and make such a careful and complete assessment of necessary repairs and ongoing maintenance needs. Your report was thorough, detailed, and very easy to understand. Thanks so much for the excellent work.

Jean McPheeters President, Tompkins County Chamber of Commerce.


1999

Steve came highly recommended by several individuals who used Inside/Out for their home inspections. We also found him to be thorough, well-orgainzed, and able to succinctly communicate his findings. The report and follow-up tests arrived promptly as promised making it easy to recommend Inside/Out to others.

D. Center

My wife and I both feel much more comfortable with our purchase offer after you inspected the house for us. We especially appreciated the time you took with our related questions and concerns. After the inspection we both felt we were treated with courtesy and respect and that we hired a quality home inspector.

E. Riker

I appreciated your clear statements, rediness to remain available after the inspection, friendly nature, and immediate reception of your report which I will use as a guide for maintenance, upgrading and future projects.

J. Orlow

Steve provided excellent work on two properties he inspected for me. He was patient with my questions and encouraged me to ask more. He was professional in his work and conveyed his expertise in a manner that was understandable without being patronizing. I was amazed at the number of helpful details found in the report issued the next day. I do not believe I could have received such complete satisfaction from any other inspection company.

Z. Lockhart

I would highly recommend Inside/Out for any inspection need. Steve is professional, thorough, and patient. As an engineer, I was highly impressed with the detail and knowledge that he possessed and conveyed. He took the time to explain his position and answer any question I had.

S. Stewart

Steve's inspection and report were extremely detailed, well-orgainzed, and especially helpful. We are very satisfied with the quality of the work we received and would be happy to recommend Inside/Out to anyone.

A. Coberg

Buying a home for the first time was somewhat intimidating, and we felt Steve sincerely had our best interests in mind. Additionaly, we appreciated the timely manner in which we received his written report, which was clearly written and thorough.

J. Gordon


1998

The prompt delivery and complete information included in your inspection and report exceeded my expectations. The action list has been very useful in setting priorities for maintenance and upgrades before and after the purchase. A friend highly recommended your services and I am glad to be added to your list of satisfied customers.

M. Brooks

As we toured the house, first outside, then inside, Steve explained the things he was looking for and reported his findings. He included advice on how to handle situations that might need attention. From spending two hours with Steve, it was clear that he has extensive knowledge and experience about home construction and the systems that people depend on.

R. Murphy

Steve was prompt, courteous, and a pleasure to work with. His work was incredibly thorough and we do not believe that the job could have been done better by any individual or corporation. We received the report with 24 hours and are grateful for the helpful advice he gave us. He gave freely of his time and expertise. We cannot recommend him highly enough!

K & J MacLeod

My wife and I are certainly glad we chose Steve. He spent over two hours inspecting the house with the utmost thoroughness and expertise. He answered all my worried and naive questions with patience and clarity. There was never a sense he was holding back on any of his thoughts and his honesty, forthrightness, and professionalism were most appreciated.

D. Yearsley

It has been a pleasure having Inside/Out inspect our new home. Steve is very knowledgeable, he conducts himself in a professional manner, and an attitude of caring about my concerns was conveyed throughout the process. I highly recommend him to anyone looking for an honest, credible home inspector

M. Jansen

Steve's inspection was as educational and thorough as advertised, but I was most impressed with his genuine concern and patience in answering my questions. When I couldn't grasp two concepts, he immediately sketched clear diagrams. He made a point of ensuring that I understood what he was looking for each step of the way. To top it off, he calmly agreed to turn around the report in under 24 hours (due to my misunderstanding a deadline!) and hand deliver it. That's genuine customer service!

G. Ames


1997

After 16 years of New York City apartment living, I descended on my library in an effort to read every available book on inspection a house. Nothing matched the education I received during the extraordinarily thorough and very professional house inspection you purveyed.

S. McElroy

When time is taken to educate, the experience of buying a home becomes easier. Steve performed a very thorough inspection for me, but what made it most valuable was that he took the time to teach as he inspected. Thanks for the lessons and your patience.

J. Basel

I would like to attest that the service provided by Inside/Out was efficient, professional, and well-done. Steve has a profound in-depth knowledge of residential home components. He inspected our new house without any rush, making sure that all components are thoroughly investigated. He spared no time to clarify to us all present and potential problems. I would highly recommend the services of Inside/Out to anybody looking for high quality inspections and reports done in a professional and timely fashion.

L. Kriksunov


1996

Steve inspected every accessible area of the house, explaining exactly what he was looking for at each step, and thoroughly answered all of our questions, using diagrams to illustrate the systems and construction details involved. We would definitely use Steve again, and would highly recommend him to anyone looking for a real house inspector.

J. Myers

I am incredibly pleased with the services you performed. The inspection and report were marvelously thorough and you have been most helpful during our follow-up conversations. The services of Inside/Out have been above and beyond anything I expected and I will most certainly recommend you.

D. Brunner

My husband and I highly recommend the excellent services of Inside/Out. We, as well as family members, have had properties inspected by Steve and were pleased with the knowledgeable, thorough, courteous, and friendly service.

A. Perna


1995

Thank you for the prompt and efficient service with regard to the acquisition of the new house for Cornell's incoming president. The report was thorough and quite helpful in our evaluation of the property.

T. LiVigne

The inspection Steve performed was remarkably thorough and educational. Steve is intelligent, well informed, and highly responsive to questions. I only wish there were more like him in his and the related contracting professions.

R. Baxter

Steve recently inspected one commercial and four rental properties for me. His reporting and communication skills are excellent and I recommend his service, without reservation, to inspect any type of property a buyer is considering.

J. Fuller

As a single woman, I appreciate the time you took to explain the ins and outs of my new home. I didn't have the faintest idea about any of the that 'stuff', and now I can explain it to someone else. Your report is very thorough and concise. Hiring Inside/Out is money well spent.

B. Goldsmith


1994

The thoroughness of Steve's inspection impressed me greatly and left me much more comfortable with the purchase offer I had made. I am grateful for the clarity with which he responded to questions and the comprehensive nature of his written report. I cannot imagine placing this important matter in more capable hands.

J. Ackerman

The detailed report Steve compiled will for years to come serve as an indispensable guide and reference in caring for my new home.

G. Neely

Thank you for your expertise regarding the commercial building inspections you recently performed. In both cases your work was exceedingly thorough and professional.

B. Lynn


1993

I was delighted you took the time to explain - in language that I could understand - what you found. Your report was comprehensive and a big help. You were terrific!

F. Mara

Thoroughness was a fleeting concern after I started watching you work your way into places I would never consider an area of possible concern. My personal notes were no match for the comprehensive and formal report I received shortly after. You have made it easy to recommend Inside/Out to family and friends.

C. Hass

I must say with no reservations that Steve was not only polite and prompt, but extremely thorough in the nature of his work. I found my experience with Inside/Out to be one of the most pleasing and refreshing I have had. I consider Inside/Out the epitome of a professional business.

J. Honness